Attorney Provisioning

Making sure new attorneys and staff can be productive immediately is a key priority (and pain point) for law firm IT. Unfortunately, setting up the software and systems attorneys need to do their jobs can be a time-consuming activity. It's also usually a complicated one, dependent on manual processes and the goodwill and attention of a variety of participants across departments. And a constant stream of lateral hires, summer associates and other staff joining the firm, coupled with expectations of prompt turnaround doesn't make matters any easier. Nor do departures, which require IT to quickly revoke access to sensitive information.

The Problem

In most cases, when individuals join the firm, HR updates a centralized human resource management application and notifies IT. Administrators must then manually update individual applications, including identity management, email, document management and time entry systems, creating and configuring user accounts one at a time.

These procedures are often unstructured and communication between stakeholders is typically email-based and sometimes spotty. The process is fragile, relying upon:

• Informal Communication - Impromptu requests and responses can fall "off radar"
• Untracked Activity - No means to submit and track requests or monitor fulfillment
• Manual Data Entry - System updates performed by hand increase delays and chance of human error

The Solution

IntApp empowers organizations to instantly provision or de-provision users by leveraging the Integration Builder&trade data integration platform. This technology allows firms to connect key applications and automatically create and configure accounts in real time in response to updates in HR applications, Active Directory or workflow applications. Most importantly, it provides email notification and logging to ensure there are no surprises. With native support for all key legal applications and standards, IntApp can help firms eliminate the inconvenience of manual approaches to attorney account creation, and free IT from provisioning pain.

Features