Recorded Demonstrations & Webinars

Implementing workflow technology to automate business processes is a significant undertaking for any law firm. These projects frequently pose a number of difficult challenges for firm IT and business stakeholders including process design, workflow implementation and data integration. In this presentation, Aarti Peshkar, Application Systems Analyst at Morrison Foerster describes how the firm is using IntApp and Metastorm together to streamline business processes and data management.

Lisa Mayo, Director of IT Business Architecture at Ballard Spahr, discusses her firm's experience migrating to Elite 3E and how they are using IntApp's Integration Builder to quickly integrate the system into their existing environment.

She is joined by Dave Roth, Principal at oneFG Consulting, who brings his expertise in Elite 3E and Jerry Askew, Principal Consultant at Askew Network Solutions and certified IntApp services provider. They discuss how they worked with Ballard Spahr to address their Elite 3E migration and integration goals.

Jeff Sabado, Applications Development Manager at K&L Gates LLP reviews how the firm is using IntApp's Integration Builder in conjunction with a standardized master data architecture to deliver significant benefit to the firm. He discusses the specific problems that drove the firm's data architecture initiative and explains how they built their master data directory. The webinar also features a demonstration of the firm's data directory.

Workflows and automation are a significant undertaking for any law firm. With a variety of options from technologies to processes, firms can face difficult and overwhelming decisions. In this webinar, Warren Knowles, Senior Product Manager at IntApp, will discuss some of the things to consider as you make your decisions around workflow and automation. In this presentation he will:

• Review the most common use cases for automation technologies and their relative impact on firm operations and end users
• Discuss the important issues to consider when evaluating processes for automation and making technology selection decisions

Matt Carr, IT Director at Woodcock Washburn and Chris Kave, Principal of Aurora North Software review how the firm is using IntApp's Integration Builder in conjunction with Microsoft SharePoint and a standardized master data architecture to deliver significant benefit to their firm through innovative approaches to:

• New Matter Intake
• Maintaining a Work Portal
• Creating a Client Extranet

Mark Raabe, Director of Application Services at Faegre & Benson LLP, talks about his firm's experience building a master data directory (MDD). The MDD serves as a data hub that eliminates the complexity of data management. It ensures that data across applications is consistent and standardized. Additional benefits include:

• Better data quality and accuracy
• Streamlined application integration and business processes
• Easier application upgrades/elimination of vendor lock-in

Ramin Pakravan, Manager of Information Technology Systems Design, Engineering, and Development at Manatt, Phelps & Phillips, LLP, talks about his firm's decision to virtualize and the process of virtualizing IntApp. He describes several benefits of running IntApp software in a virtual environment including:

• Simplified software management and maintenance
• Easier resource allocation
• Reduced power and cooling needs

In this presentation Karen Tausher, Applications Manager at Davis Wright Tremaine LLP, talks about her experience using IntApp's attorney provisioning solution to reduce inefficiencies in her firm. Karen also discusses several other projects they are using IntApp for, such as:

• New Business Intake
• Event-driven Notifications
• Matter Updates

IntApp COO, Don Coleman, provides a high level overview of IntApp Integration Builder, exploring how the technology helps law firms address several common challenges including:

• New Business Intake
• New Personnel Intake
• Mailing List Management
• Application Upgrades
• Integrating Legacy Applications

IntApp products are now available as virtualized images for VMware. In this video, IntApp CTO Thad Jampol discusses the technical requirements for and benefits of running Integration Builder and IntApp's other products in a virtualized environment.

Justin Graham manages application development and practice systems at Reed Smith, a global, top 15 law firm with 1600 attorneys. In this video, he describes how his firm uses IntApp to integrate the firm's applications and business processes. Use cases described include:

• Identify Management
• Application Migration and Upgrades
• Email Distribution List Management
• Client Matter Data Management

Loeb & Loeb runs several IntApp products in a virtualized environment. In this video, Adam Klein, Senior Database Engineer, explains why the firm went virtual and what their experience has been like.

Avi Solomon, Director of IT at Becker & Poliakoff describes how his firm is using Integration Builder, or, as he calls it: "the magic box." Use cases detailed include:

• Data Entry and Synchronization
• Reporting
• Event-Driven Email Alerts and Notifications
• Application Availability "Health Checks"
• Abnormal Document Activity Monitoring

Maureen Durack, Director of MIS at Vedder Price discusses how her firm is using IntApp for several projects including:

• New business intake
• Event-driven reporting
• Abnormal activity monitoring
• Risk management

This presentation hosted by Day O'Day, Director of Practice Management Products for Thomson Elite, discusses Thomson Elite's newly-announced partnership with IntApp and explores how Elite/IntApp customers can enhance staff efficiency and attorney productivity by using IntApp to:

• Automate data dissemination from Elite to other systems including frequent matter lists
• Streamline cost and time data imports into Elite
• Extend workflow
• Ease application upgrades

This panel discussion co-sponsored by ILTA focuses on best practices for managing business process re-engineering and data integration projects. The panel is moderated by IntApp President John Hall and explores issues such as project identification and scoping, process definition and resource management. Panelists include:

• Bob Carey: Assistant Director of Business Systems Development, Skadden Arps Slate Meagher & Flom LLP
• Rod Dreyer: Manager, Project Management Office, Powell Goldstein LLP
• Cindy Harrison: Associate Director of IT, Cadwalader, Wickersham & Taft LLP
• Sally Hatchett: Director of Project Management, Bingham McCutchen LLP

This session features a presentation by DLA's CIO, Don Jaycox, who discusses how his firm is using IntApp to support firm growth by streamlining complex business processes (in support of firm merger activity and beyond). Specific projects discussed include:

• Defining process automation strategy
• Implementing and managing ethical walls
• Streamlining new business intake
• Mailing list management

In this presentation, Jerry Askew, a former law firm CIO and Principal Consultant of Askew Network Solutions, talks about his recent survey of current legal IT integration and data management challenges, trends and priorities. Key findings include:

• The challenges and inefficiencies linked to poor data sharing capabilities
• How organizations attempt to overcome integration challenges
• How firms treat data management projects from a planning and budgeting perspective
• Trends toward more strategic integration approaches

In this presentation, the applications development manager at Cummings describes how the firm has streamlined its data and risk management processes and automated key business processes by using IntApp to:

• Communicate client/matter updates between accounting, records management and document management systems
• Send critical email notifications to billing managers
• Synchronize postal automation and CRM systems
• Streamline their employee review process

In this presentation, Hogan & Hartson's CIO describes how his firm is using IntApp and Metastorm together to streamline business processes and data management, exploring scenarios including:

• Streamlining new business intake
• Automating business development reporting

Cozen O'Connor deployed IntApp to link key applications and automate several manual, inefficient business processes. Its IntApp projects include:

• Automating new user provisioning
• Streamlining disaster recovery processes
• Managing real-time Ethical Walls

Fenwick and West leverages IntApp to extend its IT capability, enabling broad data sharing across its application portfolio. Fenwick is using IntApp to:

• Push data to key applications from its central HR database
• Automate the creation of new user accounts
• Propagate client / matter updates to relevant systems in real time
• Streamline marketing activities by consolidating pertinent information from a number of systems