Product FAQ

1. What systems can Wall Builder interface with?

   • Document Management: Interwoven, Open Text/Hummingbird
   • Financial Applications: Thomson Elite, Aderant/CMS
   • CRM: Lexis InterAction
   • Records Management: Open Text LegalKEY, CA FileSurf, Elite Records Manager, Interwoven RM, Accutrac
   • Time and Billing: Elite WebView
   • Enterprise Search: Recommind
   • Portals: Microsoft SharePoint

2. Who sets up and manages walls?

   Wall Builder provides multiple user account permission levels. This enables organizations to delegate wall creation and management to staff. All key management activities are logged and recorded.

3. How does Wall Builder maintain security definitions?

   Wall Builder integrates with the relevant firm applications and data repositories such as document management libraries and leverages their native security enforcement capabilities. This low impact approach does not impede application performance.

4. Are there any scalability limitations?

   Wall Builder has been proven to scale under the most demanding of real-world use by some of the largest law firms in the world. It is successfully enforcing real-time security across environments with parameters exceeding:
   • 150,000 client records
   • 700,000 matter records
   • 20 million documents
   • 30 distributed document management libraries
   • 10,000 security wall definitions

5. What kind of product support do you offer?

   IntApp offers a variety of end user and IT support including documentation and direct technical support through phone and email. Technical support is presently available during normal business hours, Monday through Friday.

User Value