The COVID-19 pandemic dealt law firms and other professional service firms an unprecedented hand, but research shows that the professionalization of risk teams — and their firms’ support for distributed staff — helped position risk services to continue without interruption during stay-at-home restrictions. Tune in to hear a panel of experts reflect on key findings from our recent Intapp Risk Staffing Survey that firms can use to inform their strategies in the new normal:
- How staffing models — increasing professionalization of the risk function — and technology set the stage for remote work, and enabled effective operations during the early months of pandemic response
- How firms can balance a global risk perspective with pragmatic local requirements
- How we can better respond to the broadening mandate of risk departments: including client commitments, cybersecurity, and information governance
Meg Block, Vice President at Intapp Risk Consulting, welcomes Patricia Fitzpatrick, Senior Director Compliance and Information Governance at Seyfarth Shaw, and Jennifer Schwendemann, Senior Director and Associate General Counsel of Risk Management at Littler Mendelson, for a discussion on how firms can tune leading practices based on research findings, and face the future with deeper insights into risk staffing implications.
Meg BlockVice President, Risk Consulting
Vice President, Risk Consulting
Meg is a recognized thought leader, bringing more than 25 years of management consulting experience to professional service firms. She joined Intapp in 2014 and began its risk management consulting practice, which focuses on risk-oriented process reviews and design of enterprise-wide risk management programs. Before joining Intapp, Meg was a shareholder at Baker Robbins & Company and a senior manager in the Price Waterhouse Law Firm Services Group.
Patricia FitzpatrickSenior Director of Compliance and Information Governance
Seyfarth Shaw LLP
Senior Director of Compliance and Information Governance
Seyfarth Shaw LLP
Patricia Fitzpatrick is a proven executive with extensive experience developing solutions, leading teams, and improving processes in the areas of conflicts of interest, new business intake, records management and information governance, and other activities related to the ethical and regulatory requirements of lawyers. She currently serves as Senior Director of Compliance and Information Governance at Seyfarth Shaw LLP. In this role, she focuses on advancing Seyfarth’s Compliance and IG program, including risk assessments of paper and electronic files, GDPR compliance planning, and definition of proper handling and disposal practices for all information assets.
Jennifer SchwendemannAssociate General Counsel and Senior Director of Risk Management
Associate General Counsel and Senior Director of Risk Management
As Associate General Counsel and Senior Director of Risk Management at Littler Mendelson, Jennifer Schwendemann is responsible for policy development, risk management strategy, and operations management of Littler’s calendar and conflict functions. She also works closely with the international offices to ensure compliance with their foreign jurisdiction, Rules of Professional Conduct. Prior to joining Littler, Schwendemann was Director of Risk Management for New Business Intake and Pro Bono Services for a full service, regional St. Louis law firm. Previously she was an administrative law judge for the State of Missouri, Division of Worker’s Compensation. Schwendemann is a frequent speaker at CLE presentations, covering a wide variety of topics.