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A Time to Learn: Three Questions Law Firms Should Ask to Prepare for the “New Normal”

Ralph Baxter, Intapp Board Member, advises firms to lean in on lessons learned to approach the ‘new normal’ in the Coronavirus era.

Thoroughly Examining Lessons from the Coronavirus Crisis Operating Model

This is my fifth post about law firms in the Coronavirus Crisis.

In an earlier post, I suggested law firms pursue three ideas to navigate this crisis: Lead, Manage, and Learn.  This week I address the third idea.

There is a lot to learn

Two months into the crisis, most law firm leaders are well into the process of anticipating what the future holds, and getting ready for it.  Of course, no one actually knows what lies ahead, but we have increasing clues, and a growing understanding that the future will be different: a “new normal.”