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A holistic approach to client retention

Intapp President, Dan Tacone discusses why fostering a more collaborative culture with clients can help firms achieve a significant competitive advantage

For law firms, creating value for clients today is about alignment and correctly level-setting expectations, ensuring repeatable and consistent processes that incorporate people and technology. In this Law360 article, Intapp President, Dan Tacone discussed why fostering a more collaborative culture with clients can help firms achieve a significant competitive advantage.


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