No firm is truly ever prepared for a crisis, let alone one that changes everything overnight. And when a crisis hits, every firm relies on its client relationships to carry itself through challenges. Because relationships with clients, partners, and alumni are what help generate referrals and new business for firms.
But, how do firms know who in their firm has the strongest relationships if they’re struggling with contact data quality? Learn how some of the brightest minds in the industry have prepared their firms to thrive despite extraordinary circumstances.
Join us for this fireside chat to answer questions such as:
- What are the common contact data quality problems firms encounter? What are the easiest problems to solve? Why?
- Once contact data quality issues are solved, what relationship insights result in positive business outcomes? How are they useful?
- How are relationships analyzed by practice, sector, and geographies to retain and protect revenue? How does the firm identify relationship risk? What steps are taken to minimize relationship capital risk?