Making sure new hires can be productive immediately is a key IT priority. Unfortunately, configuring technical infrastructure can be a time consuming activity, dependent on manual processes and the goodwill and attention of a variety of participants across departments. Additionally, when employees leave the organization, managing risk by updating permissions and removing access to sensitive information becomes even more important.
In most cases, when users join (or leave) a firm, HR updates a centralized human resource management application, such as Ceridian, ADP or PeopleSoft, and then notifies IT. Administrators must then manually update individual applications, such as Active Directory, Exchange, document management and time tracking systems, creating and configuring user accounts one at a time.
In these situations, procedures tend to be unstructured. And communication between stakeholders, such as HR staff, tends to be email-based and spotty. The process is fragile, relying upon:
The results are slower service, increased chance of error, sidetracked IT resources and less satisfied end users. Even when ad hoc processes work to maximum efficiency, these approaches result in delays, increase the risk of error, and offer no centralized means for tracking and reporting.
IntApp empowers organizations to instantly provision or de-provision users. Integration Builder seamlessly integrates relevant applications and automatically creates and configures accounts in real time, in response to updates to HR applications or Active Directory. Most importantly, it provides email notification and logging to ensure there are no surprises. With native support for all key legal applications, Integration Builder eliminates the inconvenience of manual user provisioning.
"Provisioning that new user coming in, trying to get them set up for different services across the enterprise... can be a bit nightmarish. [IntApp] has really helped us simplify that.... We've been able to ease the burden and reduce the turnaround time significantly through the use of [IntApp]."
-- CIO, Hogan & Hartson
