Gareth Thomas
Managing Director, Strategic Accounts
Intapp
Gareth Thomas, Managing Director of Strategic Accounts in EMEA has been working with law firms to deliver successful solutions in technology and innovation for over 20 years. In his role at Intapp, Gareth works closely with leads within to align their growth requirements to Intapp. Prior to working at Intapp, Gareth served as VP Sales in EMEA at Intapp, Sales Director at iManage RAVN, and Sales Director at Tikit.
Recent Content
Intapp Insights: Laying the Foundation for the Law Firm of the Future
Join moderator Derek Southall, Hyperscale Group Founder and CEO, on Thursday, April 28, for a conversation with your peers, sharing how they’re using Intapp — the legal industry’s leading cloud platform purpose-built to transform your most critical business operations — to delivering game-changing results.
Creating the Connected Firm: Setting Up Teams for Success
Experts from Intapp, Fireman & Company, and Reed Smith explore the importance of having a connected firm, hiring the right people, and adopting strong governance, processes, and technology.
Webinar
Creating the Connected Firm: Why Experience Matters
A connected firm is a more engaged, more productive, and more profitable workforce — and, most importantly, clients value these firms highly. Clients ascribe value to connectedness because they understand that a firm’s ability to connect and collaborate is an important and valuable resource for them, too. As businesses become increasingly complex and multifaceted, their need for highly connected and multidisciplinary advisors becomes more critical.
Webinar
Part 3: Stakeholder Role in Streamlining a Legal CRM Implementation
You’ve decided it’s time to invest in a CRM upgrade, built your business case, and are now thinking ahead to implementation. How can stakeholders help maximize project success? Now’s your chance to get YOUR questions answered.
We invite you to be part of the conversation as we discuss the role of the business stakeholders in the success of the project, including:
- What expectations should stakeholders set for implementation project teams?
- What is the right level of reporting and detail to measure project progress and success?
- How important is regular communication back to the firm on project progress?
- To what extent should you expect your implementation partner to take the lead on project delivery?
- How involved as stakeholders should you expect to be when setting and managing the partnerships expectations of the project?
- Do you see a role for your clients in setting the scope of your CRM project – e.g., key client plans and client listening?
Creating the Connected Firm: Why Experience Matters
A connected firm is a more engaged, more productive, and more profitable workforce — and, most importantly, clients value these firms highly. Clients ascribe value to connectedness because they understand that a firm’s ability to connect and collaborate is an important and valuable resource for them, too. As businesses become increasingly complex and multifaceted, their need for highly connected and multidisciplinary advisors becomes more critical.
Part 3: Stakeholder Role in Streamlining a Legal CRM Implementation
You’ve decided it’s time to invest in a CRM upgrade, built your business case, and are now thinking ahead to implementation. How can stakeholders help maximize project success? Now’s your chance to get YOUR questions answered.
Webinar
CRM Success Series, Part 1: Defining Value and Acing Implementation
Contrary to popular belief, law firms can and do often achieve success with their CRM initiatives. To foster a successful implementation, firms need to define business-impacting success criteria, understand the role of technology, and know how they must change in order to achieve that success. In the first of four webinars, CRM experts from Pinnacle and Intapp will provide insights into CRM success, with a focus on defining success and achieving a successful implementation, followed by a demonstration of the industry-leading DealCloud solution and Intapp CRM software.
During this webinar, you will learn:
- How to define CRM success for your firm using Pinnacle’s CRM Success and Value framework
- Which factors are critical for delivering on-time and on-budget while meeting business needs
- How the features and capabilities of DealCloud and Intapp CRM can help your initiative succeed
CRM Success Series, Part 1: Defining Value and Acing Implementation
Contrary to popular belief, law firms can and do often achieve success with their CRM initiatives. To foster a successful implementation, firms need to define business-impacting success criteria, understand the role of technology, and know how they must change in order to achieve that success.
Webinar
Legal CRM: Practical tips for aligning with client needs to drive growth (Part 1)
From the top down, law firm leaders are under increased pressure to deploy strategies to drive growth. To succeed, firms need a deep understanding of clients and the ability to anticipate shifts in demand. Business development and marketing teams are being increasingly tasked with providing the firm with these insights while continuing to respond to RFPs quickly, organize highly targeted events and webinars, and showcase practices to build the firm’s brand.
Watch part 1 of this 4 part webinar series to see how firms can meet the objectives of all key stakeholders by making small but important changes in how the firm uses CRM.
We’ll provide practical answers to questions such as:
- How can your firm make the best use of people, processes, and data to successfully align the business with client needs?
- What are some best practices, transforming practice, sector, business development, and marketing teams?
- What data, metric, and capabilities are needed to effectively support your lawyers and, ultimately, your clients?
Webinar series info:
Webinar
Intapp Connect Virtual Summit - Marketing & Business Development Session
Our personal, professional, and client realities literally changed overnight. How are professional services marketing and business development teams adapting, what challenges and opportunities are they facing, and how can we support one another through these extraordinary times?
Watch Lavinia Calvert, General Manager of the Marketing and BD Business at Intapp, Gareth Thomas, Practice Group Lead of the Marketing and BD Business at Intapp, and Claus Nielsen, CIO of leading Danish corporate law firm Plesner, for this session. They’ll discuss a number of topics to help you define your strategic response to current events:
- Understanding how you can hone your client development efforts in a virtual world
- Learning why collaboration and communication are now more important than ever
- Elevating the role marketing technology plays in sustaining agile marketing/BD efforts.
You’ll also get an exclusive preview of DealCloud, our next-generation solution combining CRM, relationship intelligence, and experience management — all in one place.
Intapp Connect Virtual Summit - Marketing & Business Development Session
Join Lavinia Calvert, General Manager of Intapp’s Marketing and BD Business, for her perspectives on how firm marketing and business development teams are adapting their strategies and tactics during this current time; hear directly from one of your peers; and, learn how Intapp DealCloud can help sustain and grow your firm’s relationships, revenue, and reputation, now and in the future.