Client success

Client success

Experts invested in your firm's management success

Intapp experts are ready to help throughout your entire connected firm journey. Our comprehensive approach to client success ensures you’re well positioned to achieve your business objectives, gain full value from your Intapp investment, and enjoy an exceptional client experience.

Trusted advisors to drive adoption and ROI

Intapp specialists support change management and adoption within your firm. These dedicated advisors bring a unique combination of deep product expertise and real-world, industry-specific experience to maximize client outcomes. They share best practices, advocate for client-requested product enhancements, and deliver customized client programs.

Solution health checks

Best-practice audits

Watch-them-work engagements

Connected firm and product roadmap presentations

Product and use-case education and demos

Community-building exercises

Client community

The Intapp Client Community portal provides an extensive knowledge base, as well as case management, feature request forms, and user forums.

  • Connect with thousands of peers at other firms, and join the ongoing conversation
  • Subscribe to release notes and share ideas and best practices
  • Access product documentation, open and track support cases, and submit feature requests

The Intapp Client Community is fantastic. There are a lot of people out there sharing ideas and solutions. And they’ve certainly given us a number of ideas in terms of things that we can do that we wouldn’t have thought of.

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Application Development Manager

Intapp University

Our comprehensive training and certification program includes expert-led courses with hands-on exercises as well as peer interaction, self-paced courses, hands-on labs, certification programs, and other educational resources. Make the most of your investment in Intapp technology, and expand your professional skills through product and industry certifications.