Personal Information, sometimes also known as personally identifiable information or ‘PII’, is information that can be used on its own or with other information to identify, contact, or locate a person, or to identify a person in context.
How we collect information
We collect information when you interact with us in ways that include:
- Your use of the Services
- Your requests for information on Intapp products, thought leadership, downloadable content, services or support
- As a result of your communications with Intapp’s or our partners’ sales, service and support representatives
- When you or the company for which you work is a prospect or customer for any of Intapp’s products, services, support
- When you register for or attend an Intapp or industry event for which Intapp is a sponsor/co-sponsor
- When you submit an online employment application
Information that Intapp collects about you may also come from other sources, such as your employer, organizations which you are affiliated with, events you attend, or other users of our Services.
What information we collect
Payment information submitted via our website to purchase something from us or to subscribe to our Services, including information necessary for us to process the transaction, is collected by a third party payment processor. No payment information is ever provided to us.
What we do with the information we collect
We do a variety of things with the information we collect:
We use the information to manage our relationship with you, to set up and manage your account, to communicate with you about Intapp news and Intapp products, services and support, to send you information about Intapp events, to provide you with information about and access to Intapp’s online courses and other education and training programs, and to respond to your inquiries, including providing information, support or advice, about promotions and current and new Intapp products and services. We also use the information to provide you with demonstrations of the capabilities and features of Intapp products and services.
We use the information to personalize content for you, to improve our content, to keep your contact details up to date, to understand you and your preferences so we can enhance your experience with the Services, and to provide you with access to restricted areas of the Services if you are authorized to have that access.
We may also use the information to measure the performance of our services, solutions, marketing programs and marketing campaigns. We may share information with our business partners and may also use the information in conjunction with corporate transactions, such as a merger, acquisition, or investment.
We may combine information we have collected with other Personal Information we get from third parties to help understand your needs and to provide you with better and more personalized service and information.
We may also anonymize and aggregate your information with the information of others so that you are no longer identifiable. We may use the anonymized and aggregated information to improve our content and Services, and may share that information with third parties.
What security measures we use to protect the information we collect
Intapp uses reasonable physical and technical measures to protect against loss, misuse or unauthorized disclosure of information we collect; security measures include passwords and encryption of data in transit and at rest, limiting access to the information to those with a need to know that information and who have executed an agreement under which they agree to maintain the confidentiality of that information.
Intapp stores information in a secure environment either managed by Intapp or a third party. Where we use a third party, we require the third party to store and protect information consistent with the commitments we make to you.
Where we store information we collect
Information may be transferred, processed and stored outside of the country in which you reside; however, rights and protections afforded to you by virtue of the laws in your country of residence governing collection and processing of your data are not affected based on where information is stored.
We have in place the appropriate European Union-approved standard contractual clauses between Intapp entities and between Intapp and third parties we use to process or store your data if you reside within the European Economic Area.¹ Intapp is submitting Binding Corporate Rules to the UK Information Commissioner to govern the transfer of information between Intapp entities and, once approved, the Binding Corporate Rules will supersede the standard contractual clauses between Intapp entities without the requirement for further notice to you.
Third parties Intapp engages to store or process data we collect agree to meet the same standards and commitments that we make to you.
Depending on where you live, you have a number of rights with respect to the information we collect:
You may have the right to request that we provide to you the information we have collected from which you can be identified. You also may have a right to have us correct any information we have collected from which you can be identified. You may also have the right to request that Intapp delete the information we have about you. We will honor requests as required by applicable law and, if necessary, once you have provided use with adequate proof of your identity. You can exercise each of these rights by sending an email to firstname.lastname@example.org.
- by sending an email addressed to email@example.com
- by clicking ‘unsubscribe’ in an email Intapp sends
- by clicking on ‘contact us’ link and following the instructions provided on how to opt-out
- to unsubscribe from text messages, reply to the message with the words “STOP” or “END”
Even if you opt-out of marketing-related emails, we may still send you non-marketing emails that we feel are relevant to your current or previous interactions with Intapp where the receipt of the same would be of interest or benefit to you.
Under certain circumstances we are unable to honor an opt-out request. This occurs most commonly when you are seeking to opt-out of a Service for which there is an agreement between the business that employs you and Intapp that requires Intapp to make the service available to you.
We may provide links to third party websites, including websites of our business partners. Your use of those third party websites is subject to the privacy policies and terms of those websites.
Effect of our contract with the business that employs you
¹ The European Union, Norway, Iceland and Lichtenstein.