• CRM Transformation Series, Part 2: Building Your Legal CRM Business Case

You’ve reached your breaking point. You can’t deal with your firm’s second-rate CRM platform for one more nanosecond. Even though everyone knows it’s a broken system riddled with obsolete data, you and your colleagues have bitten the bullet and learned to work around it. Now, your team’s collective frustration has boiled over and you’re ready to take action.

During this webinar, you will learn:

  • How to articulate a persuasive business case for investing in a new CRM for your firm
  • Identify and document technology gaps that link directly to business impacts
  • Quantify the actual cost of lost opportunities attributable to legacy CRM systems

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