Kian Poon


Director, Strategic Consulting

Intapp

Kian Poon has deep experience in operations transformation, leading a number of transformation programs focused on delivering enhanced client-centric services.

Poon works closely with chief officers and their teams to transform their business operating models to meet changing client and market demands. In particular, he has worked with some of the world’s largest professional services firms to develop their approaches to clients and market development, front office services modernization, and business-enabling support services.


Recent Content

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18th International Conference on Artificial Intelligence and Law 2021 - International Workshop on AI for Understanding the Legal Business

Although most AI and machine learning (ML) research in the legal domain focuses on problems related to the practice of law, AILBIZ — the International Workshop on A.I. for Understanding the Legal Business — introduces the research community at International Conference on Artificial Intelligence and Law to a different aspect of interesting problems, primarily related to the business side of the legal practice. AILBiz intends to open a space for researchers — both experienced and newcomers — to participate in discussions, exchange ideas, and collaborate around a specific set of problems in which AI/ML solutions have the potential to drive profound transformation within this global multimillion-dollar industry.

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Professional Services

Diversity and Inclusion: Technology and Data Help Firms Move Beyond Performative Allyship and Tackle Unconscious Bias

Even when firms hire a diverse workforce, workers from underrepresented groups may still feel like they don’t belong. Discover how technology can help combat unconscious bias, increase both diversity and inclusion, and allow people to bring their authentic selves to work.