Profitable delivery in the face of uncertainty
In the face of challenging economic times, firms have historically adapted using alternative business practices not just to meet near-term client needs but also to fundamentally reinvent the way they work. Today, finance and operations professionals enjoy increased access to data and more sophisticated technology than ever before, which enables them to drive firmwide transformations for long-term profitable delivery.
Join Chris Kraft, General Manager of Operations and Finance at Intapp, and Toby Brown, Chief Practice Management Officer at Perkins Coie, to learn how, in challenging times like these, a truly connected firm can enhance outcomes:
- Learning from this period of deep crisis to adapt and drive lasting, positive change
- Recognizing that prioritizing client needs doesn’t mean sacrificing profitability
- Advocating effectively for a change agenda across the entire firm.
Speakers
Christopher Kraft
General Manager, Operations and Finance SolutionsIntapp
Christopher Kraft
General Manager, Operations and Finance Solutions
Intapp
Christopher Kraft leads the operations and finance solutions business at Intapp. With more than 15 years’ experience driving growth across a variety of web technology businesses and industries, Kraft brings deep expertise in product management, marketing, corporate development, and strategic alliances. Prior to his role at Intapp, Kraft served as Senior Vice President and Chief Growth Officer at Mitratech, a provider of end-to-end solutions for information governance and data privacy. At Vista Consulting Group, he led product management strategy, planning, and operations for the Vista Equity Partners portfolio companies. Kraft earned his bachelor’s degree in Finance at Indiana University, and certification from Pragmatic Marketing.
Toby Brown
Chief Practice Management OfficerPerkins Coie LLP
Toby Brown
Chief Practice Management Officer
Perkins Coie LLP
Toby Brown is the Chief Practice Management Officer for Perkins Coie. In this role, Toby works with firm partners and clients to develop pricing arrangements and service delivery models that drive successful relationships. This includes practice management, pricing, legal project management, lateral partner recruiting, practice innovation, and alternative staffing approaches. Prior to his current role, Toby served as the Chief Practice Officer for Akin Gump, and served in pricing roles for both Vinson & Elkins and Fulbright & Jaworski. Before joining Fulbright, Toby served as a Director for the Utah State Bar.
Toby presents nationally on legal pricing, practice management, knowledge management, marketing, technology, and law firm management for associations, law firms, legal departments, law schools, and paralegal programs. He is the founder of the P3 Conference, and chairs the Client Value group that owns the conference. He has published the book Law Firm Pricing: Strategies, Roles, and Responsibilities and maintains the ABA-award-winning 3 Geeks and a Law Blog.
Product & Best Practice Resources
Laying the Foundation for a Strong and Effective Pricing Framework
Join Intapp and Legal Success Consulting for this on-demand webinar, which covers key considerations for laying the foundation for an innovative pricing framework built to evolve with the needs of your business.
From P3 to 3Cs: Building community, collaboration, and camaraderie with LVN (the Legal Value Network)
Jill Nelson, Senior Director for OnePlace Operations & Finance, applauds the inception of LVN, a new visionary organization for legal business leaders during these challenging times.
Intapp Connect Virtual Summit - Operations & Finance Session
Join Chris Kraft, General Manager, Operations and Finance for his perspectives on how operations, finance and pricing teams are adapting during this current time; listen to a fireside chat with one of your peers; and, see the latest functionality in Intapp OnePlace Operations &...
Intapp Connect Virtual Summit - Opening Keynote
Watch John Hall, CEO, and Thad Jampol, Co-founder and Chief Product Officer deliver an inspiring keynote. They’ll be sharing perspectives on the state of the world for professional and financial services firms, and helping you realize the benefits of a connected firm vision.
Navigating law firm pricing strategies in uncertain times: Nurture client relationships while mitigating firm risk
Stuart Dodds, Co-founder and Principal of Positive Pricing, outlines six measures pricing teams should be implementing to ensure sustainable profitability over the long term.
Bringing speed and agility to lawyers and timekeepers in a virtual world
Watch the on-demand webinar where Intapp experts discuss how current conditions are affecting the OnePlace Operations & Finance community and the resulting landscape shifts for lawyers. We also offer tips on streamlining time tracking and submission to support a virtual workforce.
Five ways Intapp Time helps lawyers track time on the go
Capturing timekeeping data from remote meeting applications: Zoom, Microsoft Teams, Skype, GoToMeeting, and Slack
