Profitable delivery in the face of uncertainty
In the face of challenging economic times, firms have historically adapted using alternative business practices not just to meet near-term client needs but also to fundamentally reinvent the way they work. Today, finance and operations professionals enjoy increased access to data and more sophisticated technology than ever before, which enables them to drive firmwide transformations for long-term profitable delivery.
Join Chris Kraft, General Manager of Operations and Finance at Intapp, and Toby Brown, Chief Practice Management Officer at Perkins Coie, to learn how, in challenging times like these, a truly connected firm can enhance outcomes:
- Learning from this period of deep crisis to adapt and drive lasting, positive change
- Recognizing that prioritizing client needs doesn’t mean sacrificing profitability
- Advocating effectively for a change agenda across the entire firm.
Speakers
Christopher Kraft
General Manager, Operations and Finance SolutionsIntapp
Christopher Kraft
General Manager, Operations and Finance Solutions
Intapp
Chris currently leads the finance and operations solutions business at Intapp. With more than 15 years of experience in driving growth across a variety of web technology businesses and industries, Chris brings deep expertise in product management, marketing, corporate development, and strategic alliances. Prior to his role at Intapp, Chris served as the Senior Vice President and Chief Growth Officer at Mitratech, a provider of end-to-end solutions for information governance and data privacy. At Vista Consulting Group, Chris led product management strategy, planning, and operations for the Vista Equity Partners portfolio companies. Chris holds a bachelor of science degree in finance from Indiana University, and certification from Pragmatic Marketing.
Toby Brown
Chief Practice Management OfficerPerkins Coie LLP
Toby Brown
Chief Practice Management Officer
Perkins Coie LLP
Toby Brown is the Chief Practice Management Officer for Perkins Coie. In this role, Toby works with firm partners and clients to develop pricing arrangements and service delivery models that drive successful relationships. This includes practice management, pricing, legal project management, lateral partner recruiting, practice innovation, and alternative staffing approaches. Prior to his current role, Toby served as the Chief Practice Officer for Akin Gump, and served in pricing roles for both Vinson & Elkins and Fulbright & Jaworski. Before joining Fulbright, Toby served as a Director for the Utah State Bar.
Toby presents nationally on legal pricing, practice management, knowledge management, marketing, technology, and law firm management for associations, law firms, legal departments, law schools, and paralegal programs. He is the founder of the P3 Conference, and chairs the Client Value group that owns the conference. He has published the book Law Firm Pricing: Strategies, Roles, and Responsibilities and maintains the ABA-award-winning 3 Geeks and a Law Blog.
