Intapp Connect Virtual Summit
Operations & Finance Session
On-Demand Webinar – Recorded May 14, 2020
Profitable delivery in the face of uncertainty
In the face of challenging economic times, firms have historically adapted using alternative business practices not just to meet near-term client needs but also to fundamentally reinvent the way they work. Today, finance and operations professionals enjoy increased access to data and more sophisticated technology than ever before, which enables them to drive firmwide transformations for long-term profitable delivery.
Join Chris Kraft, General Manager of Operations and Finance at Intapp, and Toby Brown, Chief Practice Management Officer at Perkins Coie, to learn how, in challenging times like these, a truly connected firm can enhance outcomes:
- Learning from this period of deep crisis to adapt and drive lasting, positive change
- Recognizing that prioritizing client needs doesn’t mean sacrificing profitability
- Advocating effectively for a change agenda across the entire firm.
Christopher KraftGeneral Manager, Operations & Finance Solutions
General Manager, Operations & Finance Solutions
Chris currently leads the finance and operations solutions business at Intapp. With more than 15 years of experience in driving growth across a variety of web technology businesses and industries, Chris brings deep expertise in product management, marketing, corporate development, and strategic alliances. Prior to his role at Intapp, Chris served as the Senior Vice President and Chief Growth Officer at Mitratech, a provider of end-to-end solutions for information governance and data privacy. At Vista Consulting Group, Chris led product management strategy, planning, and operations for the Vista Equity Partners portfolio companies. Chris holds a bachelor of science degree in finance from Indiana University, and certification from Pragmatic Marketing.
Toby BrownChief Practice Management Officer
Perkins Coie LLP
Chief Practice Management Officer
Perkins Coie LLP
Toby Brown is the Chief Practice Management Officer for Perkins Coie. In this role, Toby works with firm partners and clients to develop pricing arrangements and service delivery models that drive successful relationships. This includes practice management, pricing, legal project management, lateral partner recruiting, practice innovation, and alternative staffing approaches. Prior to his current role, Toby served as the Chief Practice Officer for Akin Gump, and served in pricing roles for both Vinson & Elkins and Fulbright & Jaworski. Before joining Fulbright, Toby served as a Director for the Utah State Bar.
Toby presents nationally on legal pricing, practice management, knowledge management, marketing, technology, and law firm management for associations, law firms, legal departments, law schools, and paralegal programs. He is the founder of the P3 Conference, and chairs the Client Value group that owns the conference. He has published the book Law Firm Pricing: Strategies, Roles, and Responsibilities and maintains the ABA-award-winning 3 Geeks and a Law Blog.
Product & Best Practice Resources
From P3 to 3Cs: Building community, collaboration, and camaraderie with LVN (the Legal Value Network)
Jill Nelson, Senior Director for OnePlace for Finance, applauds the inception of LVN, a new visionary organization for legal business leaders during these challenging times.
Introducing the Intapp Flow Client Care Program
In response to the COVID-19 pandemic, Intapp is offering Intapp Flow free of charge for a full year. This includes five new automated workflows as well as the opportunity to create custom workflows using Intapp Flow free for 6 months. In addition, the Intapp Professional Services team can support customization and implementation at 50% off service rates for a limited time.
Intapp Connect Virtual Summit - Opening Keynote
Watch John Hall, CEO, and Thad Jampol, Co-founder and Chief Product Officer deliver an inspiring keynote. They’ll be sharing perspectives on the state of the world for professional and financial services firms, and helping you realize the benefits of a connected firm vision.
Navigating law firm pricing strategies in uncertain times: Nurture client relationships while mitigating firm risk
Stuart Dodds, Co-founder and Principal of Positive Pricing, outlines six measures pricing teams should be implementing to ensure sustainable profitability over the long term.
Bringing speed and agility to lawyers and timekeepers in a virtual world
Watch the on-demand webinar where Intapp experts discuss how current conditions are affecting the OnePlace for Finance community and the resulting landscape shifts for lawyers. We also offer tips on streamlining time tracking and submission to support a virtual workforce.
Five ways Intapp Time helps lawyers track time on the go
At Intapp, we’ve always been committed to helping our client firms make the most of their technology investments. With this in mind, we’d like to spotlight some Intapp Time features that can help firms better manage the needs of a newly remote workforce.
Capturing timekeeping data from remote meeting applications: Zoom, Microsoft Teams, Skype, GoToMeeting, and Slack
With many of us sheltering in place and working remotely, we are now conducting important business activities — which would ordinarily occur in person — through remote meeting applications and chat clients. To help our clients and partners quickly enable the capture of remote meetings and chat, we are providing detailed instructions to help firms make every minute matter.
Eliminating timekeeping pain points in a virtual world using Intapp Time capture features
In this article, we’ll take a deep dive into Intapp Time capture features, which provide timekeepers the ability to track and view their time in whatever ways make sense to them — whether that be by client, matter, engagement, time of day, or activity type. We’ll also delve into the rich capabilities of Intapp Time capture features.
Taming time with technology
Download this ebook to learn how capturing timekeeping data can help your firm make time entry accurate, contemporaneous, and compliant with client billing terms.