The modern law firm: Advancing client development from reactive to predictive
Point of View
In the client-empowered era, revenue growth has become increasingly difficult. Legal clients are scrutinizing their spending and are well informed about prices, value, and competitive alternatives.
These market dynamics require insight-driven client development strategies that create greater value and efficiency. However, law firms can only derive these insights if they have greater transparency into the entire client lifecycle.
Modern firms recognize that data is a strategic asset and strive to build a data-driven culture enabled by emerging, innovative technologies. This ensures decisions and actions are driven by data rather than institutional knowledge alone, enabling a more insight-driven approach to developing growth strategies that anticipate, rather than react, to client needs.
Download this point of view to learn what it takes for modern law firms today to advance client development from reactive to predictive.