Support services: Intapp Support team provides support during the hours specified below, depending on the level of support purchased.
Standard business hours are defined by region:
– Americas: 9 a.m. to 8 p.m. ET, Monday through Friday
*Excluding U.S. federal holidays
– Asia Pacific (APAC): 9 a.m. to 6 p.m. AEST, Monday through Friday
*Excluding Australia bank holidays
– Europe, Middle East, Africa (EMEA): 9 a.m. to 6 p.m. GMT, Monday through Friday
*Excluding U.K. bank holidays
Intapp Support business hours
Support level | Standard | Premium |
Hours of Coverage | Standard business hours | 24/7 for all severity levels |