Blog

Trickle down the lane: Truly connecting with clients helps everyone

Intapp President and Chief Client Officer Dan Tacone offers advice on how to foster genuine connections to enable true client satisfaction.

Blog

Tackling the Wicked Problem - Managing Risk (part 7)

How do successful law firms tackle the ‘wicked problem’ of continued success? Guy Adams explores the seventh of 7 key areas, managing risk.

Blog

Thanks to COVID-19, Your CRM Content is Now Obsolete

How to maintain the health of your CRM database in the COVID-19 era? Todd Miller shares best practices for database hygiene to give your firm an edge at a time when it needs every possible advantage.

Blog

Trickle down the lane: Truly connecting with clients helps everyone

Intapp President and Chief Client Officer Dan Tacone offers advice on how to foster genuine connections to enable true client satisfaction.

Blog

Tackling the Wicked Problem - Managing Risk (part 7)

How do successful law firms tackle the ‘wicked problem’ of continued success? Guy Adams explores the seventh of 7 key areas, managing risk.

Blog

Thanks to COVID-19, Your CRM Content is Now Obsolete

How to maintain the health of your CRM database in the COVID-19 era? Todd Miller shares best practices for database hygiene to give your firm an edge at a time when it needs every possible advantage.

Opinions from Intapp and industry thought leaders

Dale Bornstein

CEO

M Booth CEO Dale Bornstein is a passionate and accomplished integrated marketing specialist.
After serving more than 25 years at Ketchum, Bornstein took the reins of M Booth and led the firm’s drive to integration and expansion, deepening and building new capabilities, and recruiting best-in-class talent, resulting in the agency’s most successful period of client acquisition and revenue growth. M Booth has won more than 50 industry awards since Bornstein joined the agency, and was recognized as one of the Top 3 Agencies of the Decade. The firm recently entered the healthcare sector with the acquisition of Health Unlimited U.S. (rebranded as M Booth Health).

Bornstein is a tireless culture-bearer, fostering a creative, entrepreneurial, fun, and rewarding work environment that has been recognized multiple times as one of the industry’s “Best Places to Work” and “Best Mid-Sized Agencies.” She serves on the board of directors for Dress for Success, a global nonprofit that empowers women to achieve economic independence, and PR Council, an industry association representing more than 100 agencies. She has also been a key member of the Strategic Advisory Council for the Department of Communications at Cornell University, her alma mater, since its inception in 2005.

Bornstein was included in both the Innovator 25 list and Top 50 Power list 5 times over the last 5 years. In 2018, she was honored by the Plank Center for Leadership in Public Relations for her commitment to mentoring and inducted into the PRWeek Hall of Femme. She was also named an Outstanding Alumni in 2013 by Cornell University and earned the Department of Communication’s Outstanding Service Award in 2016.

Mitch Zuklie

CEO

Mitch Zuklie serves as Chairman and Chief Executive Officer of Orrick. Under Zuklie’s leadership, the firm has pursued a strategy to become a leading advisor to the global technology and innovation, energy and infrastructure, and finance sectors. Financial Times named Orrick the Most Innovative Law Firm in North America in 2016, 2017, and 2018. Fortune also selected the firm among the “100 Best Companies to Work For” 3 years in a row.
Named by Chambers USA as an “eminent practitioner,” Zuklie is an experienced business and legal advisor who has completed hundreds of venture capital financings and numerous public offerings, mergers, acquisitions, and licensing transactions. He counsels technology companies at all stages of their lifecycles, as well as their founders, advisors, and investors.
Zuklie has led the firm’s portfolio approach to innovation, including the transformation of its West Virginia operation into a center for analytics and innovation, the launch of Orrick Labs to develop customized technologies, and the creation of partnerships with leading innovation initiatives in the industry. He has also led the firm’s entry into new markets, including Boston, Santa Monica, Houston, Austin, and Geneva.
Zuklie serves on the boards of the Leadership Council for Legal Diversity and the Berkeley Center for Law and Business, and on the advisory boards of the Stanford Law School Center on the Legal Profession and the Harvard Law School Center on the Legal Profession. He is also a member of the Board of the Wild Salmon Center.

Jennifer Leonard

Chief Innovation Officer

Jennifer Leonard is Penn Carey Law’s Chief Innovation Officer and Executive Director of the Future of the Profession Initiative (FPI). She advances the law school’s cutting-edge educational and thought leadership efforts by developing projects that educate law students and alumni about the skills and knowledge lawyers need to thrive in a rapidly shifting professional landscape.

FPI additionally identifies opportunities to engage Penn Carey Law students and creative thinkers from across disciplines in designing solutions that make broader legal systems accessible to clients and civil litigants. Leonard teaches Innovation in Practice: Design Thinking for Legal Professionals.

Before assuming her current role, Leonard served as Associate Dean for Professional Engagement and Director of the Center on Professionalism at Penn Carey Law. She previously served as Chief of Staff to the City Solicitor of Philadelphia, as well as a litigation associate with a Center City Philadelphia law firm and as a judicial law clerk.

Leonard graduated from Penn Carey Law in 2004 and from Penn State University, with high honors, in 2000.

Nigel Riley

General Manager, Risk and Compliance Solutions

Nigel leads the risk and compliance solutions business at Intapp. In this role, he is responsible for setting strategy and driving growth for Intapp risk products, which address the unique challenges facing financial and professional services firms. Prior to joining Intapp, Nigel served as COO of JP Morgan Chase’s global conflicts function, where he led strategic and technology initiatives. In all, he spent 15 years working in various technology and COO roles within JP Morgan Chase’s investment banking business in London, Hong Kong, and New York. Nigel earned his bachelor’s degree in history from the University of Birmingham, and holds certification from Pragmatic Marketing.

Natalie Papaj

Senior Manager, Global Communications and Public Relations

Natalie specializes in internal and external communications and has 15 years experience in the technology market. At Intapp, she leads media relations, social media, analyst relations and internal communications. Natalie earned her bachelor of science degree in journalism from West Virginia University.

Natalie Papaj

Senior Manager, Global Communications and Public Relations

Natalie specializes in internal and external communications and has 15 years experience in the technology market. At Intapp, she leads media relations, social media, analyst relations and internal communications. Natalie earned her bachelor of science degree in journalism from West Virginia University.

August 12, 2020 Natalie Papaj

Do You Know Someone Who Deserves to Wear a Cape?

We want to hear your #IntappHero stories: Nominate an Intapp employeeclient, partner — or a team of them — for exceeding your expectations.

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Natalie Papaj

Senior Manager, Global Communications and Public Relations

Natalie specializes in internal and external communications and has 15 years experience in the technology market. At Intapp, she leads media relations, social media, analyst relations and internal communications. Natalie earned her bachelor of science degree in journalism from West Virginia University.

Dan Tacone

President and Chief Client Officer

Dan Tacone is the President and Chief Client Officer at Intapp. Since 2010, he has helped build Intapp into one of the most valued and trusted partners to professional service firms. With over 35 years of professional services experience, he plays a pivotal role in helping meet clients’ most pressing challenges in a changing yet vibrant environment. Prior to Intapp, Tacone held leadership positions in sales, marketing, professional services and consulting at technology firms focused on the professional service industry. Tacone was the COO of Elite Information Systems where he helped establish the company as the market leader offering practice management systems for the professional services industry before its acquisition by Thomson Reuters. At Thomson Reuters, Tacone held various leadership positions as a Senior Vice President.

Chris Whitmore

Practice Group Leader, Marketing and Business Development

Chris is a Practice Group Leader for the Marketing and Business Development group where he collaborates with firm leadership, helping to implement next-generation CRM strategies. With more than 20 years of CRM experience across the areas of sales, marketing and product management, Chris helps professional services firm leaders improve performance through focusing on combination of process, technology and change management.  Before joining Intapp, Chris served in various roles at LexisNexis InterAction, a legal CRM as well as Manager in Accenture’s CRM consulting practice group.

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