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Beyond the billable hour: How Firm AI is transforming timekeeping and billing into a strategic advantage

Timekeeping has always been a necessary administrative burden that pulls lawyers away from the work clients pay for. But the pressures reshaping law firms are turning time capture and its close cousin billing into something far more strategic. We spoke with Ken Houseman, Vice President and General Manager of Intapp Time, to discuss how AI is impacting the legal industry. He shared how Firm AI — a category of AI built for the business of the firm — can transform timekeeping and billing into a competitive advantage by helping firms improve profitability, compliance, and client relationships. Here are the highlights.

AI that runs the business of the firm, not just the practice.

We recently sat down with Intapp Chief Product Officer Thad Jampol and Chief Operating Officer Don Coleman, fresh off a managing partner advisory session in New York. There, they met with some of the most influential firm leaders in legal, who made it clear that they’re not looking for another productivity tool — they’re looking for AI that runs the firm.