Intapp cloud monitoring: Engineered for visibility and trust

Cloud monitoring

Built for visibility. Engineered for trust.

Stay resilient, informed, and audit-ready with real-time cloud monitoring

Intapp’s cloud monitoring architecture provides real-time insights into the health, performance, and security of Intapp’s cloud infrastructure. Designed to support system integrity and regulatory compliance, it spans infrastructure, application, and security layers — ensuring resilient service delivery and full operational transparency.

It’s how we stay a step ahead of issues, maintain your trust, and deliver the exceptional reliability your business demands.

Achieve maximum uptime, data protection, and peace of mind

Ensure operational resilience 

We detect and resolve performance issues before they impact your users.

Address security concerns  

We monitor and respond to threats, misconfigurations, and policy violations in real time.

Support regulatory compliance 

Our controls align with SOC 2 Type 2 and ISAE 3000, with full audit traceability.

Gain complete transparency 

We provide you with real-time visibility into system status via a public dashboard.

Key cloud monitoring capabilities

Infrastructure and application monitoring

Service availability and performance monitoring

Uptime, response times, database load, CPU, and network throughput are monitored continuously so anomalies and performance degradation are detected early.

Health checks

Automated probes validate the operational status of all cloud infrastructure services and their dependencies.

Synthetic transaction monitoring

User interactions are simulated at regular intervals to verify the availability and responsiveness of critical workflows.

Security monitoring and controls

Automated issue detection

Log monitoring agents on all production systems continuously analyze events to detect misconfigurations, policy violations, and signs of compromise.

WAF and bot protection

Web application firewalls (WAFs) and bot protection are deployed across all public endpoints. Open Web Application Security Project (OWASP) rules are tuned in log mode before they’re enforced. And centralized log streaming enables continuous detection and response.

Incident response and escalation

Automated alerts and workflows

When security issues are detected, real-time alerts are triggered and routed through integrated incident management systems that launch remediation workflows and client notifications.

Escalation protocols

Documented escalation procedures are followed to identify and respond to security, availability, and confidentiality incidents.

Real-time system status

All clients have real-time visibility into uptime and incident resolution via our cloud system status webpage.


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Governance, compliance, and auditability

SOC 2 Type 2 and ISAE 3000 controls

Monitoring controls — including system availability, change management, and incident response — are independently audited and verified annually.

Audit logging

Key system events, configuration changes, and select user activities are logged and retained to support forensic investigations and regulatory audits — though audit logging in our multi-tenant environment isn’t client-specific.

Service catalog governance

All observability tools are vetted through Intapp’s internal service catalog to ensure they meet our high standards for reliability, security, and supportability.

Third-party security ratings you can trust

Our cloud monitoring architecture is held to the highest data protection standards. But don’t take our word for it — view our independent, third-party security ratings from SecurityScorecard and Black Kite. Our consistently high scores demonstrate our commitment to safeguarding your data and operating with integrity.

For more than a decade, Intapp has been bringing the power of automation and intelligence to professional and financial services firms — helping clients like you solve their specialized needs and challenges.

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Industry solutions

The results of our technology strategy are the industry solutions professionals rely on to close deals, meet compliance, and increase visibility and collaboration.

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Data foundation

Our AI solutions, built on Intapp Data Foundation, meet industry-specific data, integration, and security needs to support your professionals.

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Cloud infrastructure

Secure your data with Intapp Cloud Infrastructure, leveraging Microsoft Azure’s stability and our dedicated support, plus seamless Microsoft integrations.

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Partner ecosystem

Gain access to Intapp’s ecosystem of data, technology, and services from over 100 trusted partners, with built-in integrations and dedicated support.

Learn more about our partner ecosystem