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How to scale AI without scaling risk

With AI, professional firms are getting work done faster than ever before. But as firms give AI greater responsibility, they're also incurring exponentially greater compliance risk. Unlike other technologies, agentic AI doesn’t just help professionals complete tasks — it performs work on their behalf. This substantially increases efficiency, but it also means that a single mistake might be repeated hundreds or even thousands of times before anyone notices.

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How Firm AI is changing the way professional firms operate and compete

Professional firms are navigating a pivotal moment. AI is everywhere, and the pressure to adopt it quickly, confidently, and in a way that doesn't create new risk has never been more intense. But not all AI is created equal. We spoke with Nikolaus Grefe, Director, AI and Data at Intapp, about what separates Firm AI, built for the business of the firm, from generic AI built for individuals. We also explored what it takes to successfully scale Firm AI, and how firms using technology built on Firm AI will compete differently from those that don't.

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Beyond the billable hour: How Firm AI is transforming timekeeping and billing into a strategic advantage

Timekeeping has always been a necessary administrative burden that pulls lawyers away from the work clients pay for. But the pressures reshaping law firms are turning time capture and its close cousin billing into something far more strategic. We spoke with Ken Houseman, Vice President and General Manager of Intapp Time, to discuss how AI is impacting the legal industry. He shared how Firm AI — a category of AI built for the business of the firm — can transform timekeeping and billing into a competitive advantage by helping firms improve profitability, compliance, and client relationships. Here are the highlights.

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AI that runs the business of the firm, not just the practice.

We recently sat down with Intapp Chief Product Officer Thad Jampol and Chief Operating Officer Don Coleman, fresh off a managing partner advisory session in New York. There, they met with some of the most influential firm leaders in legal, who made it clear that they’re not looking for another productivity tool — they’re looking for AI that runs the firm.

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