Insights from the Intapp 2020 Risk Staffing Survey

The Intapp 2020 Risk Staffing Survey revealed numerous insights into the challenges that law firms and their risk teams face. Watch the webinar to review the results of the survey and hear experts discuss how firms are overcoming these challenges with staff professionalization.

Managing OCGs and Client Commitments with Intapp Terms

During a recent webinar, “Managing OCGs and Client Commitments with Intapp Terms,” John Sharkey and Kristian Uggla explored the features of Intapp Terms, and explained how the software helps firms integrate data as well as improve efficiency and transparency.

Corporate Identity and Design to Define a Brand with Michael Bierut, Pentagram

As a partner at Pentagram and a world-renowned, award-winning graphic designer and design critic, Michael Bierut compares corporate identity to a bespoke suit that expresses the true character of the wearer. In this episode, Bierut explains how he works within professional services firms to build excitement around design ideas. He also describes how he and other designers build trust with clients, and how he often collects creative ideas and suggestions from those within the professional services firms he works with. He also describes his own creative process, including the books and artists that have inspired him along the way.

Intapp CIO Technical Briefing: Migrating to the Intapp Secure Cloud

Professional services firms recognize the value the cloud brings in terms of collaboration, productivity, and continuous innovation. Learn more about the Intapp Cloud Strategy and how your firm can easily migrate to the Intapp Secure Cloud.

Inside Intapp Spotlight: Meet Shalaka Natu, Director of Product Management, Risk Solutions at Intapp

Shalaka Natu, Director of Product Management, Risk Solutions, describes how the Intapp vision, culture, people, and commitment to diversity and inclusion led her to leave a 15-year position to lead a highly successful product team. Natu embodies the Intapp ethos — effort, collaboration, and excellence.

Human-Centered Design, Social Media, and Creating Connections in the Time of COVID-19 | Cat Moon, Vanderbilt University

Cat Moon, Director of the PoLI Institute and Innovation Design Program on Law & Innovation at Vanderbilt University, teaches students about making the law more accessible and streamlining legal delivery. With a background in communications, law, and now academia, Moon reveals how our legal ecosystem and other professional services haven’t kept pace with the rest of the world. Tune in to hear Moon’s ideas for new solutions, and learn how human-centered design can be applied to the practice of law as well as everyday business problems. Moon also discusses professionals using social media, explaining how Twitter has been a helpful tool in her own collaboration efforts. She shares her experience of teaching classes during the COVID-19 pandemic, and states that, despite having to broadcast in a mask behind a plastic barrier, Moon has been able to create close connections with her students by constantly experimenting in the classroom.

Meet Our January Intapp Employee Hero, Guido Peruzzi

Guido Peruzzi, our latest Intapp Hero honoree, provides exceptional client service in his role as billing and account receivable analyst, and serves as a trusted advisor to his colleagues.

Leadership, Learning, and Managing in the Era of Zoom I Natalie Loeb, Loeb Leadership Development

Natalie Loeb, founder and CEO of Loeb Leadership Development, reveals how combining methods of remote and virtual learning when training leaders can create incredible inroads. Loeb shares advice on managing remote teams, creating diverse and inclusive workforces, and using business tools to help diagnose and solve management issues. “You have to lead and manage people the way they want to be managed … [and] give them what they need in the moment,” Loeb says. She describes the essential elements for professional services firms to create a culture that build leaders and a diverse workforce, and emphasizes that the most important change factor is authentic commitment from leadership.

Breaking Down the Professional Services Sales Myths Using Time-Tested Research I Tom McMakin and Jacob Parks, PIE

Tom McMakin and Jacob Parks of Profitable Ideas Exchange (PIE) discuss their book, Never Say Sell, in which they explore how to expand engagements with existing clients. They reveal how they run their company by incorporating gamification, and explain how firms can add value in an era of disruption. McMakin and Parks also explain how to scale trust and credibility, point out differences in sales techniques, reveal how selling a “credence good” is a unique undertaking, and talk about how firms are moving away from the sales-funnel system toward a practice of sowing relationships that are nurtured over time.

Meet Our December Intapp Employee Hero, Matt McInerny

Matt embodies an unwavering passion for ensuring client success. He puts himself in the shoes of the client, listening to their needs and issues, and uses that intel to successfully guide and enhance product development. Our clients refer to Matt as a ‘trusted source and beacon of guidance’.

Six Reasons to Purchase, Not Build, Risk Management Software

Here are the top six reasons your firm should stick to purchasing proven, best-in-class risk management software rather than building from scratch.

Inside Intapp Spotlight: Meet Nipam Kothari, Senior DevOps Engineer at Intapp

As a Senior DevOps Engineer, Nipam Kothari ensures Intapp client systems run smoothly and securely, and finds ways to utilize technology to continuously improve. 

Meet our November Intapp Employee Heroes, Maria Starkova and Oksana Panicheva

Meet our November Intapp Client Hero, Olivia Morran Ferris

What We Learned at Intapp Connect20 - Intapp for Legal Track

Meet Our October Intapp Employee Hero, Mike Hickey

Employee Spotlight: Meet Jennifer Richard, Senior Director of Account Management Operations

As a former law firm employee, Jennifer Richard taps into her knowledge to put herself in the client’s shoes and never stops striving for the ultimate client experience.

Meet Our September Intapp Employee Hero, Yelena Veligurova

Meet Yelena Veligurova – our September Intapp Hero honoree. Yelena is dedicated to quality (she’s a QA engineer after all!) and always prioritizes clients’ needs and success over everything else.

How Law Firms Can Leverage Tech Investments During COVID-19

Dan Tacone, President and Chief Client Officer at Intapp, provides valuable insights that firms can use to build a plan for adopting cutting-edge technologies to maintain business agility and competitive advantage during the pandemic.

How Law Firm Forecasting Can Create Competitive Advantage

Toby Brown, Chief Practice Management Officer at Perkins Coie, provides valuable insight and practical advice on how law firms can transform forecasting from an afterthought to a competitive differentiator.