Blog
Trickle down the lane: Truly connecting with clients helps everyone
Intapp President and Chief Client Officer Dan Tacone offers advice on how to foster genuine connections to enable true client satisfaction.
Blog
Tackling the Wicked Problem - Managing Risk (part 7)
How do successful law firms tackle the ‘wicked problem’ of continued success? Guy Adams explores the seventh of 7 key areas, managing risk.
Blog
Thanks to COVID-19, Your CRM Content is Now Obsolete
How to maintain the health of your CRM database in the COVID-19 era? Todd Miller shares best practices for database hygiene to give your firm an edge at a time when it needs every possible advantage.
Blog
Trickle down the lane: Truly connecting with clients helps everyone
Intapp President and Chief Client Officer Dan Tacone offers advice on how to foster genuine connections to enable true client satisfaction.
Blog
Tackling the Wicked Problem - Managing Risk (part 7)
How do successful law firms tackle the ‘wicked problem’ of continued success? Guy Adams explores the seventh of 7 key areas, managing risk.
Blog
Thanks to COVID-19, Your CRM Content is Now Obsolete
How to maintain the health of your CRM database in the COVID-19 era? Todd Miller shares best practices for database hygiene to give your firm an edge at a time when it needs every possible advantage.
Opinions from Intapp and industry thought leaders
Natalie Papaj
Senior Manager, Global Communications and Public Relations
Natalie specializes in internal and external communications and has 15 years experience in the technology market. At Intapp, she leads media relations, social media, analyst relations and internal communications. Natalie earned her bachelor of science degree in journalism from West Virginia University.
Nigel Riley
General Manager, Risk and Compliance Solutions
Nigel leads the risk and compliance solutions business at Intapp. In this role, he is responsible for setting strategy and driving growth for Intapp risk products, which address the unique challenges facing financial and professional services firms. Prior to joining Intapp, Nigel served as COO of JP Morgan Chase’s global conflicts function, where he led strategic and technology initiatives. In all, he spent 15 years working in various technology and COO roles within JP Morgan Chase’s investment banking business in London, Hong Kong, and New York. Nigel earned his bachelor’s degree in history from the University of Birmingham, and holds certification from Pragmatic Marketing.
Natalie Papaj
Senior Manager, Global Communications and Public Relations
Natalie specializes in internal and external communications and has 15 years experience in the technology market. At Intapp, she leads media relations, social media, analyst relations and internal communications. Natalie earned her bachelor of science degree in journalism from West Virginia University.
Meet our November Intapp Employee Heroes, Maria Starkova and Oksana Panicheva
Maria Starkova and Oksana Panicheva – our November Intapp heroes – are part of our Solutions Engineer team. Intapp’s client, Allyson Drysdale, Senior Marketing Manager, Finnegan, nominated both Maria and Oksana for their client dedication and commitment to success.
Natalie Papaj
Senior Manager, Global Communications and Public Relations
Natalie specializes in internal and external communications and has 15 years experience in the technology market. At Intapp, she leads media relations, social media, analyst relations and internal communications. Natalie earned her bachelor of science degree in journalism from West Virginia University.
Natalie Papaj
Senior Manager, Global Communications and Public Relations
Natalie specializes in internal and external communications and has 15 years experience in the technology market. At Intapp, she leads media relations, social media, analyst relations and internal communications. Natalie earned her bachelor of science degree in journalism from West Virginia University.
Natalie Papaj
Senior Manager, Global Communications and Public Relations
Natalie specializes in internal and external communications and has 15 years experience in the technology market. At Intapp, she leads media relations, social media, analyst relations and internal communications. Natalie earned her bachelor of science degree in journalism from West Virginia University.
Natalie Papaj
Senior Manager, Global Communications and Public Relations
Natalie specializes in internal and external communications and has 15 years experience in the technology market. At Intapp, she leads media relations, social media, analyst relations and internal communications. Natalie earned her bachelor of science degree in journalism from West Virginia University.
Natalie Papaj
Senior Manager, Global Communications and Public Relations
Natalie specializes in internal and external communications and has 15 years experience in the technology market. At Intapp, she leads media relations, social media, analyst relations and internal communications. Natalie earned her bachelor of science degree in journalism from West Virginia University.
Dan Tacone
President and Chief Client Officer
Dan Tacone is the President and Chief Client Officer at Intapp. Since 2010, he has helped build Intapp into one of the most valued and trusted partners to professional service firms. With over 35 years of professional services experience, he plays a pivotal role in helping meet clients’ most pressing challenges in a changing yet vibrant environment. Prior to Intapp, Tacone held leadership positions in sales, marketing, professional services and consulting at technology firms focused on the professional service industry. Tacone was the COO of Elite Information Systems where he helped establish the company as the market leader offering practice management systems for the professional services industry before its acquisition by Thomson Reuters. At Thomson Reuters, Tacone held various leadership positions as a Senior Vice President.
Dan Tacone
President and Chief Client Officer
Dan Tacone is the President and Chief Client Officer at Intapp. Since 2010, he has helped build Intapp into one of the most valued and trusted partners to professional service firms. With over 35 years of professional services experience, he plays a pivotal role in helping meet clients’ most pressing challenges in a changing yet vibrant environment. Prior to Intapp, Tacone held leadership positions in sales, marketing, professional services and consulting at technology firms focused on the professional service industry. Tacone was the COO of Elite Information Systems where he helped establish the company as the market leader offering practice management systems for the professional services industry before its acquisition by Thomson Reuters. At Thomson Reuters, Tacone held various leadership positions as a Senior Vice President.
Toby Brown
Chief Practice Management Officer
Toby Brown is the Chief Practice Management Officer for Perkins Coie. In this role, Toby works with firm partners and clients to develop pricing arrangements and service delivery models that drive successful relationships. This includes practice management, pricing, legal project management, lateral partner recruiting, practice innovation, and alternative staffing approaches. Prior to his current role, Toby served as the Chief Practice Officer for Akin Gump, and served in pricing roles for both Vinson & Elkins and Fulbright & Jaworski. Before joining Fulbright, Toby served as a Director for the Utah State Bar.
Toby presents nationally on legal pricing, practice management, knowledge management, marketing, technology, and law firm management for associations, law firms, legal departments, law schools, and paralegal programs. He is the founder of the P3 Conference, and chairs the Client Value group that owns the conference. He has published the book Law Firm Pricing: Strategies, Roles, and Responsibilities and maintains the ABA-award-winning 3 Geeks and a Law Blog.
Natalie Papaj
Senior Manager, Global Communications and Public Relations
Natalie specializes in internal and external communications and has 15 years experience in the technology market. At Intapp, she leads media relations, social media, analyst relations and internal communications. Natalie earned her bachelor of science degree in journalism from West Virginia University.
Pam Smith
Senior Vice President, Strategic Marketing
Pam leads corporate positioning and category definition initiatives for Intapp, in addition to overseeing the Product Marketing organization.
Pam Smith has been in marketing strategy and business advisory roles within the technology industry for over 25 years. She was a Partner at Regis McKenna Inc. a marketing and strategy consulting firm and has consulted to global industry leaders such as Cisco, Xerox, IBM as well as a wide variety of very successful early stage technology companies. Pam has also held positions as the most senior marketing officer within several companies seeing them through periods of high growth and acquisition. She most recently created the initial marketing plan for Looker that was acquired by Google for $2.7B. She also led the category creation and public filing efforts for Anaplan’s successful IPO. She is currently on the advisory board of several early stage technology companies.
Darryl Cross
Head, Global Sales Enablement
Cynthia Schmidt
Senior Director of Programs and Planning
Cynthia Schmidt, Senior Director of Programs and Planning, has spent 7 years at Intapp tracking initiatives and projects, providing oversight, driving planning, and creating executive-sponsored programs. She is responsible for organizing companywide sales, practice-specific meetings , and C-level Advisory Board meetings with clients. Cynthia champions cross-functional teams to drive successful project delivery.
Transforming Business Development - Measures & Reminders
David Freeman of the David Freeman Consulting Group shares best practice tips on how to measure your own business development efforts, hold yourself accountable to them, and create a system of personal reminders to create new habits that will drive firm growth.
David Freeman, J.D.
CEO
An award-winning consultant and best-selling author who has trained and coached thousands of lawyers and leaders in 200 law firms, including 46% of the AmLaw 200.
Darryl Cross
Head, Global Sales Enablement
Jennifer Roberts
Senior Manager, Strategic Research
Jennifer specializes in the application of data science in the professional services market. At Intapp, she is responsible for the analytics and research team that supports thought leadership and new initiatives. Leveraging her skills to advocate, evangelize, and build data-fueled products and insight, she examines the legal industry to drive analytical intelligence that informs strategic decisions and solves organizational needs. Jennifer earned her bachelor of arts degree in anthropology and master of science degree in econometrics from the University of Minnesota.
Guy Adams
General Manager, Leaders and Professionals Solutions
Transforming Business Development - The Data Quality Dilemma
Chris Fritsch, Founder and Business Development Technology Success Consultant for ClientsFirst Consulting, discusses importance of data quality. Learn how to “assess the mess” and put together an action plan to overcome the data quality dilemma for your firm.
Chris Fritsch, J.D.
Business Development Technology Success Consultant and Founder
A business development technology consultant with more than 20 years of experience helping hundreds of firms achieve marketing, business development and technology success.
Dan Tacone
President and Chief Client Officer
Dan Tacone is the President and Chief Client Officer at Intapp. Since 2010, he has helped build Intapp into one of the most valued and trusted partners to professional service firms. With over 35 years of professional services experience, he plays a pivotal role in helping meet clients’ most pressing challenges in a changing yet vibrant environment. Prior to Intapp, Tacone held leadership positions in sales, marketing, professional services and consulting at technology firms focused on the professional service industry. Tacone was the COO of Elite Information Systems where he helped establish the company as the market leader offering practice management systems for the professional services industry before its acquisition by Thomson Reuters. At Thomson Reuters, Tacone held various leadership positions as a Senior Vice President.
Chris Whitmore
Practice Group Leader, Marketing and Business Development
Chris is a Practice Group Leader for the Marketing and Business Development group where he collaborates with firm leadership, helping to implement next-generation CRM strategies. With more than 20 years of CRM experience across the areas of sales, marketing and product management, Chris helps professional services firm leaders improve performance through focusing on combination of process, technology and change management. Before joining Intapp, Chris served in various roles at LexisNexis InterAction, a legal CRM as well as Manager in Accenture’s CRM consulting practice group.
Guy Adams
General Manager, Leaders and Professionals Solutions
Daragh McLaughlin
Practice Group Leader, Risk and Compliance
Daragh McLaughlin leads Intapp’s Risk and Compliance Practice for EMEA. With over 16 years of experience with law firm applications, he joined Intapp in 2013 and has since worked with clients across Europe on risk and compliance process improvement, including business acceptance, conflicts, AML/ CDD, management of outside council guidelines, and information security.
Meg Block
Vice President, Risk Consulting
Meg is a recognized thought leader, bringing more than 25 years of management consulting experience to professional service firms. She joined Intapp in 2014 and began its risk management consulting practice, which focuses on risk-oriented process reviews and design of enterprise-wide risk management programs. Before joining Intapp, Meg was a shareholder at Baker Robbins & Company and a senior manager in the Price Waterhouse Law Firm Services Group.
Guy Adams
General Manager, Leaders and Professionals Solutions
Stuart Dodds
Co-founder and Principal
Stuart Dodds is Co-founder and Principal of Positive Pricing — a professional services-focused pricing consulting firm — and board member of the Legal Value Network. With nearly 30 years of professional service and law firm experience, Stuart was one of the first and longest serving legal pricing and legal project management directors in the industry. He is the author of Smarter Pricing, Smarter Profit, the leading book on law firm pricing, negotiation, and legal project management, published by the American Bar Association.
Pam Smith
Senior Vice President, Strategic Marketing
Pam leads corporate positioning and category definition initiatives for Intapp, in addition to overseeing the Product Marketing organization.
Pam Smith has been in marketing strategy and business advisory roles within the technology industry for over 25 years. She was a Partner at Regis McKenna Inc. a marketing and strategy consulting firm and has consulted to global industry leaders such as Cisco, Xerox, IBM as well as a wide variety of very successful early stage technology companies. Pam has also held positions as the most senior marketing officer within several companies seeing them through periods of high growth and acquisition. She most recently created the initial marketing plan for Looker that was acquired by Google for $2.7B. She also led the category creation and public filing efforts for Anaplan’s successful IPO. She is currently on the advisory board of several early stage technology companies.
Guy Adams
General Manager, Leaders and Professionals Solutions
Guy Adams
General Manager, Leaders and Professionals Solutions
Pam Smith
Senior Vice President, Strategic Marketing
Pam leads corporate positioning and category definition initiatives for Intapp, in addition to overseeing the Product Marketing organization.
Pam Smith has been in marketing strategy and business advisory roles within the technology industry for over 25 years. She was a Partner at Regis McKenna Inc. a marketing and strategy consulting firm and has consulted to global industry leaders such as Cisco, Xerox, IBM as well as a wide variety of very successful early stage technology companies. Pam has also held positions as the most senior marketing officer within several companies seeing them through periods of high growth and acquisition. She most recently created the initial marketing plan for Looker that was acquired by Google for $2.7B. She also led the category creation and public filing efforts for Anaplan’s successful IPO. She is currently on the advisory board of several early stage technology companies.
Guy Adams
General Manager, Leaders and Professionals Solutions
Guy Adams
General Manager, Leaders and Professionals Solutions
