Reads assignee workload. Flags the gaps. Shows where to rebalance.
When intake work isn’t spread evenly across the team, the imbalance usually shows up as a backlog, not a warning.
Celeste reviews every request assigned to your intake team, scores each one for how much effort it’s likely to take, and lines up the load across assignees so you can see who’s carrying too much and who’s sitting light. Stale requests and unassigned work get called out automatically, with a coverage report ready to share.
Rebalance before it becomes a bottleneck, not after.