Blog

Trickle down the lane: Truly connecting with clients helps everyone

Intapp President and Chief Client Officer Dan Tacone offers advice on how to foster genuine connections to enable true client satisfaction.

Blog

Tackling the Wicked Problem - Managing Risk (part 7)

How do successful law firms tackle the ‘wicked problem’ of continued success? Guy Adams explores the seventh of 7 key areas, managing risk.

Blog

Thanks to COVID-19, Your CRM Content is Now Obsolete

How to maintain the health of your CRM database in the COVID-19 era? Todd Miller shares best practices for database hygiene to give your firm an edge at a time when it needs every possible advantage.

Blog

Trickle down the lane: Truly connecting with clients helps everyone

Intapp President and Chief Client Officer Dan Tacone offers advice on how to foster genuine connections to enable true client satisfaction.

Blog

Tackling the Wicked Problem - Managing Risk (part 7)

How do successful law firms tackle the ‘wicked problem’ of continued success? Guy Adams explores the seventh of 7 key areas, managing risk.

Blog

Thanks to COVID-19, Your CRM Content is Now Obsolete

How to maintain the health of your CRM database in the COVID-19 era? Todd Miller shares best practices for database hygiene to give your firm an edge at a time when it needs every possible advantage.

Opinions from Intapp and industry thought leaders

August 12, 2020 Natalie Papaj

Do You Know Someone Who Deserves to Wear a Cape?

We want to hear your #IntappHero stories: Nominate an Intapp employeeclient, partner — or a team of them — for exceeding your expectations.

Read

Natalie Papaj

Senior Manager, Global Communications and Public Relations

Natalie specializes in internal and external communications and has 15 years experience in the technology market. At Intapp, she leads media relations, social media, analyst relations and internal communications. Natalie earned her bachelor of science degree in journalism from West Virginia University.

Pam Smith

Senior Vice President, Strategic Marketing

Pam leads corporate positioning and category definition initiatives for Intapp, in addition to overseeing the Product Marketing organization.

Pam Smith has been in marketing strategy and business advisory roles within the technology industry for over 25 years. She was a Partner at Regis McKenna Inc. a marketing and strategy consulting firm and has consulted to global industry leaders such as Cisco, Xerox, IBM as well as a wide variety of very successful early stage technology companies. Pam has also held positions as the most senior marketing officer within several companies seeing them through periods of high growth and acquisition. She most recently created the initial marketing plan for Looker that was acquired by Google for $2.7B. She also led the category creation and public filing efforts for Anaplan’s successful IPO. She is currently on the advisory board of several early stage technology companies.

Darryl Cross

Head of Global Sales Enablement

Darryl helps leaders improve performance for today’s modern professional services firms with collaboration, technology, and teams. Combining his 30 years of experience and research-proven, scientific methods, Darryl offers a unique approach to improving performance. He has spoken to over 10,000 lawyers and business executives from over 100 countries on how to balance business, body, and soul to maximize performance and results. Darryl is a certified business coach with the Association for Talent Development and has recently been inducted as a fellow into the College of Law Practice Management.

Cynthia Schmidt

Senior Director of Programs and Planning

Cynthia Schmidt, Senior Director of Programs and Planning, has spent 7 years at Intapp tracking initiatives and projects, providing oversight, driving planning, and creating executive-sponsored programs. She is responsible for organizing companywide sales, practice-specific meetings , and C-level Advisory Board meetings with clients. Cynthia champions cross-functional teams to drive successful project delivery.

Pam Smith

Senior Vice President, Strategic Marketing

Pam leads corporate positioning and category definition initiatives for Intapp, in addition to overseeing the Product Marketing organization.

Pam Smith has been in marketing strategy and business advisory roles within the technology industry for over 25 years. She was a Partner at Regis McKenna Inc. a marketing and strategy consulting firm and has consulted to global industry leaders such as Cisco, Xerox, IBM as well as a wide variety of very successful early stage technology companies. Pam has also held positions as the most senior marketing officer within several companies seeing them through periods of high growth and acquisition. She most recently created the initial marketing plan for Looker that was acquired by Google for $2.7B. She also led the category creation and public filing efforts for Anaplan’s successful IPO. She is currently on the advisory board of several early stage technology companies.

July 23, 2020 David Freeman, J.D.

Transforming Business Development - Measures & Reminders

David Freeman of the David Freeman Consulting Group shares best practice tips on how to measure your own business development efforts, hold yourself accountable to them, and create a system of personal reminders to create new habits that will drive firm growth.

Read

David Freeman, J.D.

CEO

An award-winning consultant and best-selling author who has trained and coached thousands of lawyers and leaders in 200 law firms, including 46% of the AmLaw 200.

Michael Warren

Vice President, CRM Practice

Michael Warren, VP of Wilson Allen’s CRM practice, has dedicated his career to helping professional services firms successfully implement CRM. In his role at Wilson Allen, Michael helps firms identify the critical success factors for their CRM and then implement simple, practical, and realistic measures to achieve them. He is the co-founder of Stanton Allen, which merged with Wilson Legal Solutions in 2018 to form Wilson Allen. Previously, Michael worked with LexisNexis focusing on InterAction projects and with Tikit in data client services.

July 16, 2020 Darryl Cross

Transforming Business Development - Build Your Zombie Team

Darryl Cross, Head of Global Sales Enablement, provides a deeper dive on ‘protecting the core’, an essential business development skill that could make or break your fiscal year.

Read

Darryl Cross

Head of Global Sales Enablement

Darryl helps leaders improve performance for today’s modern professional services firms with collaboration, technology, and teams. Combining his 30 years of experience and research-proven, scientific methods, Darryl offers a unique approach to improving performance. He has spoken to over 10,000 lawyers and business executives from over 100 countries on how to balance business, body, and soul to maximize performance and results. Darryl is a certified business coach with the Association for Talent Development and has recently been inducted as a fellow into the College of Law Practice Management.

Jennifer Roberts

Senior Manager, Strategic Research

Jennifer specializes in the application of data science in the professional services market. At Intapp, she is responsible for the analytics and research team that supports thought leadership and new initiatives. Leveraging her skills to advocate, evangelize, and build data-fueled products and insight, she examines the legal industry to drive analytical intelligence that informs strategic decisions and solves organizational needs. Jennifer earned her bachelor of arts degree in anthropology and master of science degree in econometrics from the University of Minnesota.

Karen Conway

Director

Karen Conway is a skilled business leader in the realm of financial change, a qualified accountant. With more than 20 years of legal industry experience, Karen led the charge for two global practice-management system implementations. She is known as a champion of people engagement: the team, the users, and the decisionmakers.

July 2, 2020 David Freeman, J.D.

Transforming Business Development - Cross Selling

David Freeman of the David Freeman Consulting Group discusses the concept of “cross selling” to help firms discover business development opportunities.

Read

David Freeman, J.D.

CEO

An award-winning consultant and best-selling author who has trained and coached thousands of lawyers and leaders in 200 law firms, including 46% of the AmLaw 200.

Guy Adams

General Manager, Leaders and Professionals Solutions

Guy currently heads the Leaders & Professionals solutions business at Intapp. With more than 20 years of experience in the legal sector and deep expertise in helping law firm leadership teams achieve their goals and grow their businesses, Guy has worked with law firms to develop and socialize strategy, facilitate smart Collaboration with clients, and implement talent development programs. Prior to his role at Intapp, Guy served as the Chief Operating Officer, Chief Marketing Officer, and Executive Director at ObjectiveManager, the goal-setting and strategic planning software for law firms. Guy also worked as a tax lawyer and litigator for 8 years, starting his career at Norton Rose Fulbright. Guy earned his postgraduate diploma in legal practice, with commendation, from Nottingham Law School and his bachelor of law degree from the University of Nottingham.

June 25, 2020 Chris Fritsch, J.D.

Transforming Business Development - The Data Quality Dilemma

Chris Fritsch, Founder and Business Development Technology Success Consultant for ClientsFirst Consulting, discusses importance of data quality. Learn how to “assess the mess” and put together an action plan to overcome the data quality dilemma for your firm.

Read

Chris Fritsch, J.D.

Business Development Technology Success Consultant and Founder

A business development technology consultant with more than 20 years of experience helping hundreds of firms achieve marketing, business development and technology success.

Andrew Hutchinson

Practice Group Leader, Marketing and Business Development

Andrew Hutchinson is a practice group leader for the marketing and business development practice at Intapp where he helps professional services firms achieve strategic objectives around client development and interoperability. He has a deep understanding of the role marketing and business development play in the wider professional services firm context, the range of objectives they seek to achieve, and he uses this knowledge to support them in driving both effectiveness and efficiency. Andrew has spent the last 15 years working with a broad cross-section of firms in EMEA and North America, helping them drive innovation in the delivery of services through the use of technology.  

Dan Tacone

President and Chief Client Officer

Dan Tacone is Intapp’s President and Chief Client Officer. Since 2010, he has helped build Intapp into one of the most valued and trusted partners to professional service firms. With over 35 years of professional services experience, he plays a pivotal role in helping meet clients’ most pressing challenges in a changing yet vibrant environment. Prior to Intapp, Dan held leadership positions in sales, marketing, professional services and consulting at technology firms focused on the professional service industry. Dan was the COO of Elite Information Systems where he helped establish the company as the market leader offering practice management systems for the professional services industry before its acquisition by Thomson Reuters. At Thomson Reuters Dan held various leadership positions as a Senior Vice President.

Chris Whitmore

Practice Group Leader, Marketing and Business Development

Chris is a Practice Group Leader for the Marketing and Business Development group where he collaborates with firm leadership, helping to implement next-generation CRM strategies. With more than 20 years of CRM experience across the areas of sales, marketing and product management, Chris helps professional services firm leaders improve performance through focusing on combination of process, technology and change management.  Before joining Intapp, Chris served in various roles at LexisNexis InterAction, a legal CRM as well as Manager in Accenture’s CRM consulting practice group.

Jennifer Roberts

Senior Manager, Strategic Research

Jennifer specializes in the application of data science in the professional services market. At Intapp, she is responsible for the analytics and research team that supports thought leadership and new initiatives. Leveraging her skills to advocate, evangelize, and build data-fueled products and insight, she examines the legal industry to drive analytical intelligence that informs strategic decisions and solves organizational needs. Jennifer earned her bachelor of arts degree in anthropology and master of science degree in econometrics from the University of Minnesota.

Jennifer Roberts

Senior Manager, Strategic Research

Jennifer specializes in the application of data science in the professional services market. At Intapp, she is responsible for the analytics and research team that supports thought leadership and new initiatives. Leveraging her skills to advocate, evangelize, and build data-fueled products and insight, she examines the legal industry to drive analytical intelligence that informs strategic decisions and solves organizational needs. Jennifer earned her bachelor of arts degree in anthropology and master of science degree in econometrics from the University of Minnesota.

Ryan McCrosson

Director, Strategic Consulting

Ryan focuses on the on the development, refinement, and collective understanding of broader partnership strategy including designing and executing the transformational components required to achieve these strategic goals. Prior to joining Intapp, Ryan was a practicing attorney in the federal trials and appeals practice. Thereafter, Ryan joined KPMG’s strategy and transformation group developing the strategies and driving end-to-end transformations for large government initiatives and scaled global partnerships.

Guy Adams

General Manager, Leaders and Professionals Solutions

Guy currently heads the Leaders & Professionals solutions business at Intapp. With more than 20 years of experience in the legal sector and deep expertise in helping law firm leadership teams achieve their goals and grow their businesses, Guy has worked with law firms to develop and socialize strategy, facilitate smart Collaboration with clients, and implement talent development programs. Prior to his role at Intapp, Guy served as the Chief Operating Officer, Chief Marketing Officer, and Executive Director at ObjectiveManager, the goal-setting and strategic planning software for law firms. Guy also worked as a tax lawyer and litigator for 8 years, starting his career at Norton Rose Fulbright. Guy earned his postgraduate diploma in legal practice, with commendation, from Nottingham Law School and his bachelor of law degree from the University of Nottingham.

Meg Block

Vice President, Risk Consulting

Meg is a recognized thought leader, bringing more than 25 years of management consulting experience to professional service firms. She joined Intapp in 2014 and began its risk management consulting practice, which focuses on risk-oriented process reviews and design of enterprise-wide risk management programs. Before joining Intapp, Meg was a shareholder at Baker Robbins & Company and a senior manager in the Price Waterhouse Law Firm Services Group.

Andrew Hutchinson

Practice Group Leader, Marketing and Business Development

Andrew Hutchinson is a practice group leader for the marketing and business development practice at Intapp where he helps professional services firms achieve strategic objectives around client development and interoperability. He has a deep understanding of the role marketing and business development play in the wider professional services firm context, the range of objectives they seek to achieve, and he uses this knowledge to support them in driving both effectiveness and efficiency. Andrew has spent the last 15 years working with a broad cross-section of firms in EMEA and North America, helping them drive innovation in the delivery of services through the use of technology.  

Jill Nelson

PGL, Management and Finance Practice

Jill Nelson looks after the business end of Intapp’s OnePlace for Finance solution, comprised of Intapp Time, Intapp Pricing and the intersections of those products with Intapp Terms. Jill converges her 20 years of legal tech experience across finance, product management & product marketing and a strong affinity for analytics to supply, together with the products and marketing teams, a multi-dimensional approach to supplying Intapp’s customers and stakeholders solutions that meaningfully impact the business of law.

Jose Lazares

Vice President, Product and Business Management

Jose currently serves as the Vice President of Product and Business Management at Intapp. A product marketing executive with experience in building, delivering, and selling software and technology platforms that transform enterprises, Jose possesses deep expertise in defining and communicating product vision, positioning complex technical solutions, creating innovative business models, building go-to-market programs, and evangelizing products to customers, partners, developers, and employees. Prior to his role at Intapp, Jose served as the Senior Director of Product Strategy and Business Development for Cloud Software Platforms at Cisco Systems. Jose holds a bachelor of arts degree in political economy from the University of California, Berkeley, and a masters of business administration in marketing and supply chain from Harvard Business School.

Guy Adams

General Manager, Leaders and Professionals Solutions

Guy currently heads the Leaders & Professionals solutions business at Intapp. With more than 20 years of experience in the legal sector and deep expertise in helping law firm leadership teams achieve their goals and grow their businesses, Guy has worked with law firms to develop and socialize strategy, facilitate smart Collaboration with clients, and implement talent development programs. Prior to his role at Intapp, Guy served as the Chief Operating Officer, Chief Marketing Officer, and Executive Director at ObjectiveManager, the goal-setting and strategic planning software for law firms. Guy also worked as a tax lawyer and litigator for 8 years, starting his career at Norton Rose Fulbright. Guy earned his postgraduate diploma in legal practice, with commendation, from Nottingham Law School and his bachelor of law degree from the University of Nottingham.

Stuart Dodds

Co-founder and Principal

Stuart Dodds is Co-founder and Principal of Positive Pricing — a professional services-focused pricing consulting firm — and board member of the Legal Value Network. With nearly 30 years of professional service and law firm experience, Stuart was one of the first and longest serving legal pricing and legal project management directors in the industry. He is the author of Smarter Pricing, Smarter Profit, the leading book on law firm pricing, negotiation, and legal project management, published by the American Bar Association.

Guy Adams

General Manager, Leaders and Professionals Solutions

Guy currently heads the Leaders & Professionals solutions business at Intapp. With more than 20 years of experience in the legal sector and deep expertise in helping law firm leadership teams achieve their goals and grow their businesses, Guy has worked with law firms to develop and socialize strategy, facilitate smart Collaboration with clients, and implement talent development programs. Prior to his role at Intapp, Guy served as the Chief Operating Officer, Chief Marketing Officer, and Executive Director at ObjectiveManager, the goal-setting and strategic planning software for law firms. Guy also worked as a tax lawyer and litigator for 8 years, starting his career at Norton Rose Fulbright. Guy earned his postgraduate diploma in legal practice, with commendation, from Nottingham Law School and his bachelor of law degree from the University of Nottingham.

Todd Miller

Vice President and Practice Group Leader, Partner Practice

Todd Miller is a practice group leader for the partner practice at Intapp. Prior to joining Intapp, Todd was CEO and founder of gwabbit, acquired by Intapp in 2019. Todd was also the CEO and founder of WebFeat, acquired by ProQuest in 2008. Todd was the CEO of Knight Ridder Information’s KR SourceOne subsidiary, where he won an award from the Gartner Group for a digital document management system he designed and developed jointly with IBM. Todd also led the business unit responsible for the successful launch of Ziff Davis/IAC’s InfoTrac content delivery system.

In addition to Gartner Group, Todd has won awards from the IDG/DEMO conference, CES, and others. He’s been featured in IBM’s “Success Stories” nationwide ad campaign and speaking tour He holds four patents in the field of search technology and has published dozens of articles and four books, including two on virtual officing.

Guy Adams

General Manager, Leaders and Professionals Solutions

Guy currently heads the Leaders & Professionals solutions business at Intapp. With more than 20 years of experience in the legal sector and deep expertise in helping law firm leadership teams achieve their goals and grow their businesses, Guy has worked with law firms to develop and socialize strategy, facilitate smart Collaboration with clients, and implement talent development programs. Prior to his role at Intapp, Guy served as the Chief Operating Officer, Chief Marketing Officer, and Executive Director at ObjectiveManager, the goal-setting and strategic planning software for law firms. Guy also worked as a tax lawyer and litigator for 8 years, starting his career at Norton Rose Fulbright. Guy earned his postgraduate diploma in legal practice, with commendation, from Nottingham Law School and his bachelor of law degree from the University of Nottingham.

Pam Smith

Senior Vice President, Strategic Marketing

Pam leads corporate positioning and category definition initiatives for Intapp, in addition to overseeing the Product Marketing organization.

Pam Smith has been in marketing strategy and business advisory roles within the technology industry for over 25 years. She was a Partner at Regis McKenna Inc. a marketing and strategy consulting firm and has consulted to global industry leaders such as Cisco, Xerox, IBM as well as a wide variety of very successful early stage technology companies. Pam has also held positions as the most senior marketing officer within several companies seeing them through periods of high growth and acquisition. She most recently created the initial marketing plan for Looker that was acquired by Google for $2.7B. She also led the category creation and public filing efforts for Anaplan’s successful IPO. She is currently on the advisory board of several early stage technology companies.

Guy Adams

General Manager, Leaders and Professionals Solutions

Guy currently heads the Leaders & Professionals solutions business at Intapp. With more than 20 years of experience in the legal sector and deep expertise in helping law firm leadership teams achieve their goals and grow their businesses, Guy has worked with law firms to develop and socialize strategy, facilitate smart Collaboration with clients, and implement talent development programs. Prior to his role at Intapp, Guy served as the Chief Operating Officer, Chief Marketing Officer, and Executive Director at ObjectiveManager, the goal-setting and strategic planning software for law firms. Guy also worked as a tax lawyer and litigator for 8 years, starting his career at Norton Rose Fulbright. Guy earned his postgraduate diploma in legal practice, with commendation, from Nottingham Law School and his bachelor of law degree from the University of Nottingham.

Guy Adams

General Manager, Leaders and Professionals Solutions

Guy currently heads the Leaders & Professionals solutions business at Intapp. With more than 20 years of experience in the legal sector and deep expertise in helping law firm leadership teams achieve their goals and grow their businesses, Guy has worked with law firms to develop and socialize strategy, facilitate smart Collaboration with clients, and implement talent development programs. Prior to his role at Intapp, Guy served as the Chief Operating Officer, Chief Marketing Officer, and Executive Director at ObjectiveManager, the goal-setting and strategic planning software for law firms. Guy also worked as a tax lawyer and litigator for 8 years, starting his career at Norton Rose Fulbright. Guy earned his postgraduate diploma in legal practice, with commendation, from Nottingham Law School and his bachelor of law degree from the University of Nottingham.

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